Privacy Policy

Lombard Labs Global Ltd

This Privacy Policy explains how Lombard Labs Global Ltd (“we”, “us” or “our”) collects, uses and discloses information about you when you use our website at www.lombardlabs.org (the “Service”). We are a company incorporated in the Cayman Islands, with our registered office at 4th Floor, Harbour Place, 103 South Church Street, P.O. Box 10240, Grand Cayman KY1-1002, George Town, Cayman Islands. By accessing or using the Service, you consent to the collection, use and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not access or use the Service.

1. Information We Collect

We collect information that you provide to us directly — for example, when you contact us, subscribe to updates, or submit feedback — which may include your name, email address and the contents of your communications. We may also collect certain technical information automatically when you visit the Service, such as your device and browser type and aggregated usage data. We collect only the information we need for the purposes described in this policy.

2. How We Use Your Information

We use the information we collect for the following purposes:

to respond to your enquiries and provide support;
to send you marketing or promotional communications where you have requested them or where permitted by law;
to collect and act on customer feedback; and
to operate, maintain and improve the Service.

If we wish to use your information for any other purpose, we will ask for your consent and will use your information only for that purpose, unless we are required to do otherwise by law.

We do not sell your personal information. We will not transfer your personal information to third parties except in the limited circumstances described below:

with service providers who perform functions on our behalf, such as analytics and data collection and processing;
where you have given us your consent to do so.

Where we share information with service providers, we require them to use it only for the purpose for which it was transferred and not to retain it for longer than is necessary for that purpose.

We may also disclose your personal information: (1) to comply with applicable law, regulation, court order or other legal process; (2) to enforce our agreements with you, including this Privacy Policy; or (3) to respond to claims that your use of the Service violates third-party rights. If the Service or our company is merged with or acquired by another company, your information may be among the assets transferred to the new owner.

4. Your Rights

Depending on the law that applies to you, you may have rights to access, correct or erase your personal data; to receive a copy of your personal data; to restrict or object to our processing of your data; to ask us to port your personal information to another entity; to withdraw any consent you have given us; and to lodge a complaint with a relevant supervisory authority. To exercise these rights, please write to us at legal@lombardlabs.org, and we will respond in accordance with applicable law.

You may opt out of direct marketing communications at any time by writing to us at legal@lombardlabs.org or by using the unsubscribe mechanism in our messages. Please note that if you do not allow us to collect or process the required personal information, or withdraw your consent, you may not be able to access or use the relevant parts of the Service.

5. Cookies

Where we use cookies or similar technologies on the Service, we will do so in accordance with applicable law and, where required, with your consent. You can control or disable cookies through your browser settings, although some features of the Service may not function properly as a result.

6. Data Retention

We retain personal information only for as long as is necessary for the purposes set out in this policy, or as required to comply with our legal obligations, resolve disputes and enforce our agreements.

7. Security

The security of your information is important to us, and we use reasonable technical and organisational measures to protect information under our control against loss, misuse and unauthorised access, alteration or disclosure. However, given the inherent risks of transmitting information online, we cannot guarantee absolute security, and any transmission is at your own risk.

8. International Transfers

We are based in the Cayman Islands and may process and store information in other countries. Where we transfer personal information across borders, we take steps to ensure it receives an appropriate level of protection in accordance with applicable law.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy on the Service, and the revised policy will take effect when posted. Your continued access to or use of the Service after that time will constitute your acceptance of the revised policy, so we recommend that you periodically review this page.

10. Contact and Complaints

If you have any questions or concerns about this Privacy Policy or how we handle your information, please email us at legal@lombardlabs.org, and we will address your concerns in accordance with applicable law.

Last updated: 25 June 2026
Effective date: 25 June 2026